Shipping policy
Shipping Policy
We ship all orders using USPS Ground Advantage.
Shipping Rates
- Free shipping on orders over $45
- Orders under $45 will have shipping calculated at checkout
Processing Time
Orders are processed within 2–3 business days.
You’ll receive a confirmation email with tracking information once your order ships.
Shipping Time
Once shipped, orders typically arrive within 2–5 business days, depending on your location.
Please note that delivery times are estimates and may vary due to carrier delays.
Lost, Stolen, or Delayed Packages
Once your order has been shipped, it is in the hands of the carrier.
We are not responsible for lost or stolen packages once marked as delivered. If your package is delayed or missing, please contact USPS directly. If you need help, you can reach us at info@thecraftaurant.com.
Incorrect Addresses
Please double-check your shipping address before placing your order.
We are not responsible for orders shipped to incorrect addresses provided at checkout.